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CUSTOMER RELATIONSHIP MANAGEMENT
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RentAWebmaster.com incorporates features that extend the CRM functionality beyond sales, marketing, and customer support.
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Some of the services we offer with CRM are:
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- Superior user interface
- One on one Support for all Web Services
- A designed framework, which supports integration with popular
accounting systems.
- Support of e-mail client integration and advanced email support
- Support perforce integration
- Features to make the engine to support automated business rules, email support and alerts etc
- Supports customization of UI, TOOLS, REPORTS, and TEMPLATES etc.
- WEB and WAP enabled.
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Our operational CRM services provide support to front office business processes,
including sales, marketing and serving records. Each interaction with a customer is
generally added to a customer's contact history, and staff can retrieve information
on customers from the database on command when necessary.
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At RentAWebmaster.com our team of professionals collaborate to make sure a CRM
program is created to cover the direct interaction with customers, for a variety
of different purposes, including feedback and issue-reporting. Interactive
communication can be through a variety of channels, such as email, web pages,
and automated phone (Automated Voice Response AVR) or SMS. RentAWebmaster.com makes
sure you have enough options so that you can choose a specific solution especially
designed for your business. Our objectives of collaborative CRM will service a
broad spectrum for all business'; including reduction of cost and improvement of services.
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